Maripossa Shipping Policy
Orders to Australia are shipped via DHL Express Worldwide and cost $30USD.
Delivery times are 1-7 days depending on customs. Please note that our prices do not include duties/taxes which may be payable before the item is delivered. To find out more about import duties and taxes for your country we recommend contacting your local customs office.
Maripossa Returns Policy
We want you to be happy with your purchase so we offer the option to exchange your order if you notify us via email same day as receipt. Customer is responsible for return shipping costs.
Items are quality checked prior to shipping. Should your item be faulty we will repair, exchange or refund faulty products and cover the cost of shipping. Please contact us first.
Maripossa Care Instructions
All items come with a care card so please retain this on receiving. Due to the handmade nature of our designs each piece is unique. There may be slight colour variations in hand dyed chain styles and our pieces are designed to naturally tarnish with age. There are ways to reduce tarnish so please contact us with any questions at sales@maripossa.com.au. Crystal items are delicate and should be handled with care.